PRIVACY POLICY

1.     Introduction

We value the trust you have placed in us. That is the reason we take utmost care for protection of your data. Please read the following statements to learn about our information gathering and dissemination practices.

2.     Scope

Our Website may collect your personal data for the purposes of providing services with respect to locating the missing persons. This policy explains how we handle your data and what we collect, how we use it, when and if we disclose it, and your options for managing your data with Khoji.in.

When you access our Website, we collect and store your personal data including various Identification documents such as Aadhar Card, PAN Card, Driving License, Voter ID, Gold HUID, Location, vehicle Number etc. We need to collect your data in order to provide you with better Services and give you a better experience. We only collect information which we consider necessary to meet our requirements. You can simply browse the Website without providing us any information about yourself. In case you want to access our Services then we would require some information from you.

3.     Collection Of Data

(i)       Usually we collect personal data which includes but is not limited to:

a.      Name of the User

b.     Mobile Number of the User

c.      Address of the User

d.     Password

e.      Geographic location of the User;

f.      Identification Document such as Aadhar Card, PAN Card, Driving License, Voter ID, Gold HUID of the User

g.     Details of your telecom service provider or internet service provider;

h.     We may collect information about how you interact with our website, including IP addresses, browser type, pages visited, and other usage data.

i.       Operating system of your system, device and the website you last visited before visiting the Website;

j.       Name of the missing person

k.     Mobile Number of the missing person

l.       Face Match Photo

m.   Date of Birth of missing person

n.     Gender of the missing person

o.     Identification Document such as Aadhar Card/PAN Card/Driving License/Voter ID/Gold HUID of the missing person

 

(ii)     Apart from the aforementioned Data, the Users can voluntarily add various details to their personal profiles including but not limited to:

 

a.      Well-wishers Contact Numbers,

b.     Face Match Photo,

c.      Marital Status,

d.     Vehicle Details,

e.      Gold HUID number

f.      Other ID Documents like PAN Card, Driving License, and Voter Card etc.

The aforementioned information is optional and users can choose whether or not to upload the specific details. The Information filled by the users in their personal profile shall be stored at the database of the Company s website Khoji.in, for the purpose of providing the services.

(iii)   However , we do not store any information related to credit card/ debit card, CVV Number, expiry date or 3D secure password, online banking username or password. All the card/online banking related details are collected by a third-party payment gateway. We receive and store limited information including the transaction ID, time, name and other details entered by you on the Website of the payment gateway necessary to identify and verify the payment made by you. Whatever your chosen online mode of payment, you can be assured that Razorpay, the Website s trusted gateway partner uses secure encryption technology in order to keep your transactional details confidential at all times. These gateways are managed by leading banks who use the 3D secure password service, created by you, to provide an additional layer of security to your online transactions. 

It is to be noted by the users that while availing any of the payment method(s) available on the website, the website will not assume liability, monetary or consequential, for any loss caused to Users due to payment issues arising out of the transactions or of usage of data provided to gateway partner. 

4.     Usage Of Collected Information

We collect information for following purposes:

a.      To provide the Services

Personal information provided by users, including identification documents such as Aadhar Cards, may be disclosed to authorized search and rescue personnel and relevant authorities involved in locating missing persons. This disclosure is essential for coordinating search efforts, verifying the identity of missing individuals, and facilitating reunification with their families.

 

b.     Collaboration with Law Enforcement: In certain cases, where there are legal obligations or upon request from law enforcement agencies, we may disclose personal information provided by the user to aid in investigations related to missing persons. This includes sharing pertinent details such as contact information, physical descriptions, and any other relevant data necessary for law enforcement purposes.

 

c.      Family Notification and Support: Personal information may be disclosed to the families or legal guardians of missing individuals to provide updates, support, and assistance throughout the search and reunification process. This includes sharing information about the status of search efforts, potential sightings, and any other relevant updates concerning the missing person.

 

d.     Voluntary Disclosure by Users : Users of our missing person website may choose to voluntarily disclose personal information, including their own identification documents or information about missing loved ones. By doing so, users acknowledge and consent to the potential disclosure of this information to authorized personnel and entities involved in search and rescue operations.

 

e.      Emergency Situations : In cases where there is an imminent threat to the safety or well-being of a missing person, personal information may be disclosed to relevant emergency responders, medical professionals, or other individuals involved in providing assistance and support during emergency situations.

 

f.      Third-Party: We may engage third-parties such as NGOs, relevant government authorities etc. to assist in the operation of our missing person website or to provide specialized services such as data storage, analysis, or communication. Personal information may be shared with these service providers to the extent necessary to perform their function. However, in an event there is any misuse of the data of the user by a third-party, then in such event, we shall not be held liable for such misuse of data. The data used by our website is provided at the sole discretion of the user and we, in no manner coerce or force the users to provide such data. Therefore, if the said data is misused, the user

 

g.     To communicate with you about the Services: We use your contact information to send transactional communications primarily via WhatsApp and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. These communications are part of the Services and in most cases, you cannot opt out of them.

 

h.     For safety and security:

We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.

 

In addition to the above points, we use your information for other lawful purposes related to our services and in furtherance to fulfilment of lawful contract.

 

5.     Opting Out Of Data Notifications:

The Website provides the users with an option to opt out of muting non-essential communications such as promotional and marketing-related communications. You can block/delete/mute/unregister/unsubscribe the lists/newsletters/promotional messages by pressing the blocking/deleting/muting section.

We store data for as long as it is needed in order to provide you with Services including those described above. Information associated with your account will be kept until your account is deleted and unless we no longer need the data to provide you the Services. You also have the option of deregistering for our Services or deleting your account. When you delete your account, we delete information that you provided to us.  

6.     Disclosure of Information To Third Party: Your personal data may be disclosed by us to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our Terms of Use to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal data to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal data if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

7.     Policy Changes: We reserve the right to amend, modify, or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

 

It is our commitment to handle personal information with the utmost care and confidentiality. While we strive to limit the disclosure of personal information to only those parties necessary for search and rescue efforts, users should be aware that sharing personal information online carries inherent risks, and they should exercise caution when providing sensitive information.

If you have any questions or concerns regarding the disclosure of personal information on our missing person website, please contact us using the information provided in our Privacy Policy.

Last updated: 12/04/2024.

 

Khoji InfoTech Private Limited

311 1A New 1244 Jhokan Bagh Civil Lines Jhansi 284001

Mail: contact@missingandalert.com

Phone No.: 8707624604

 

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