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PRIVACY POLICY

1. Introduction

We value the trust you have placed in us. That is the reason we take utmost care for protection of your data. Please read the following statements to learn about our information gathering and dissemination practices.

2. Scope

Our Website may collect your personal data for the purposes of providing services with respect to locating the missing persons. This policy explains how we handle your data and what we collect, how we use it, when and if we disclose it, and your options for managing your data with Khoji.in.

When you access our Website, we collect and store your personal data including various identification documents such as Aadhar Card, PAN Card, Driving License, Voter ID, Gold HUID, Location, Vehicle Number etc. We need to collect your data in order to provide you with better Services and give you a better experience. We only collect information which we consider necessary to meet our requirements. You can simply browse the Website without providing us any information about yourself. In case you want to access our Services then we would require some information from you.

3. Collection Of Data

(i) Usually we collect personal data which includes but is not limited to:

  • a. Name of the User
  • b. Mobile Number of the User
  • c. Address of the User
  • d. Password
  • e. Geographic location of the User
  • f. Identification Document such as Aadhar Card, PAN Card, Driving License, Voter ID, Gold HUID of the User
  • g. Details of your telecom service provider or internet service provider
  • h. Information about how you interact with our website, including IP addresses, browser type, pages visited, and other usage data
  • i. Operating system of your system, device and the website you last visited before visiting the Website
  • j. Name of the missing person
  • k. Mobile Number of the missing person
  • l. Face Match Photo
  • m. Date of Birth of missing person
  • n. Gender of the missing person
  • o. Identification Document such as Aadhar Card/PAN Card/Driving License/Voter ID/Gold HUID of the missing person

(ii) Users may voluntarily add details to their personal profiles, such as:

  • a. Well-wishers Contact Numbers
  • b. Face Match Photo
  • c. Marital Status
  • d. Vehicle Details
  • e. Gold HUID number
  • f. Other ID Documents like PAN Card, Driving License, and Voter Card

The aforementioned information is optional and users can choose whether or not to upload it. It will be stored on Khoji.in to help us provide services.

(iii) We do not store credit/debit card info, CVV, expiry, banking passwords. These are handled by Razorpay. We only retain minimal transaction info to verify payments. Razorpay uses secure encryption and 3D Secure protocols.

We are not liable for any financial loss due to data misuse by third-party gateways.

4. Use of Cookies and Tracking Technologies

By accessing and using Khoji.in, you acknowledge and agree that we may use cookies and similar tracking technologies on your device, in accordance with this Privacy Policy.

Cookies are small data files stored on your browser that help us:

  • Ensure proper functioning of our services
  • Maintain session integrity and user authentication
  • Analyze traffic and usage patterns to improve our platform

We only use cookies that are essential for the operation of the website and those that help us enhance user experience. No cookies are used for third-party advertising or profiling purposes.

By continuing to use Khoji.in without changing your browser settings to disable cookies, you consent to our use of cookies as described above. You may choose to disable cookies at any time through your browser settings, though doing so may impact the functionality of certain features on the platform.

5. Usage Of Collected Information

We collect and use information for the following purposes:

  • a. To provide the Services: We may share identification documents with authorized search and rescue personnel to help find missing persons.
  • b. Collaboration with Law Enforcement: Data may be disclosed to law enforcement when legally required.
  • c. Family Notification and Support: Information may be shared with families or legal guardians to aid the reunification process.
  • d. Voluntary Disclosure by Users: If users share data voluntarily, they consent to its use in search and rescue.
  • e. Emergency Situations: In emergencies, data may be shared with responders or medical professionals.
  • f. Third-Party Services: We may share limited data with NGOs or government partners. We are not liable for third-party misuse.
  • g. Communication: We may send transactional messages and updates via WhatsApp and within the app/website. These are essential communications.
  • h. Safety and Security: We may monitor activity to detect fraud, verify users, and protect our systems.

We may also use your data for lawful contract performance or other legally permitted uses.

6. Opting Out Of Data Notifications

You may opt out of non-essential promotional messages through unsubscribe or mute options. We retain data only as long as needed for services or until your account is deleted. You can deregister at any time, and we will delete your personal data.

7. Disclosure of Information To Third Party

We may disclose personal data to third parties to deliver services, meet legal obligations, prevent fraud, or enforce terms. We do not share data for third-party marketing without your consent.

Data may also be disclosed to courts or legal authorities as required by law.

8. Policy Changes

We may update this Privacy Policy at any time without notice. Changes take effect immediately upon posting on the website.

We handle your information with care. However, sharing data online always involves risk. Please use discretion when sharing personal information.

Contact Us

If you have questions regarding your data, contact us:

Khoji InfoTech Private Limited
311 1A New 1244, Jhokan Bagh, Civil Lines, Jhansi 284001
Email: dhruvdirector@khoji.in
Phone: 8707624604

Last updated: 13/07/2025